REFUND POLICY
Due to everything being handmade, all products are non-refundable, and we do not accept cancellations after a purchase is made.
Please be sure of your order before completing your purchase. By placing an order, you agree to this policy. Thank you for supporting handmade creations! ๐โจ
SIZE CHART
Please refer to size chart when purchasing any product. If you have any questions/ would like to change sizing after purchase please email theragekage222@gmail.com within 24hours after purchase.
PROCESSING TIME
Made-to-Order Items
Please allow a 3-week turn-around time for crafting, plus an additional 2-7 business days for shipping (weekends and holidays excluded). International orders may take longer depending on the destination.
Ready-to-Ship Items
Orders for ready-to-ship items are shipped out the same day and typically arrive within 2-5 business days. International shipping may take longer. If you need expedited shipping, feel free to email me, and I'll be happy to assist! โจ
Thank you for your patience and understanding! ๐
WASHING INSTRUCTIONS
Care Instructions
All products are handmade with love and care. To ensure your items last a lifetime, it is important to only hand wash with cold water and hang dry. This will help maintain the quality and vibrancy of your unique pieces. โจ
Thank you for taking good care of your handmade treasures! ๐
INTERNATIONAL ORDERS
Customs & Import Fees ๐โจ
Please note that Rage Kage is not responsible for any customs fees, import duties, VAT, or additional charges that may be required upon delivery. These fees are determined by your countryโs customs policies and must be paid by the recipient.
If your package incurs a fee at pickup, you are responsible for covering the cost. Rage Kage will not refund or reimburse these charges. By placing an order, you acknowledge and accept this policy.
For more details on potential fees, please check with your local customs office before ordering. Thank you for understanding! ๐โจ
LOST, STOLEN, OR DAMAGED ITEMS
Once your order is shipped, Rage Kage is not responsible for any lost, stolen, or damaged items during transit. While we take great care in packaging your items, once they leave our hands and are with the postal carrier, the delivery process is out of our control.
If you experience any issues with your package, please contact the shipping carrier directly for assistance. We recommend considering shipping insurance for added peace of mind. Thank you for understanding! ๐โจ